AEAAC logo horizontal colour 299

If you or someone you know is at immediate risk or harm call 911
For 24 hour support and referral, call Family Violence Info Line 310-1818

If you or someone you know is at immediate risk or harm call 911
For 24 hour support and referral, call Family Violence Info Line 310-1818

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Hinton, Edson and Yellowhead County

Abuse can be difficult to talk about, but you are not alone. There are people in the Hinton, Edson, and Yellowhead County area that can help.

If you, or someone you know is in immediate danger, please call 911.

If you are over the age of 55 and are in need of confidential assistance or referral, please call 211 (24 hours a day, 7 days a week).

Or contact a member agency of the Yellowhead Elder Abuse Response Network:

Family and Community Support Services

  • Hinton   780-865-6036
  • Edson   780-723-4403
  • Yellowhead County   780-325-3782

RCMP (Non-emergency/Report Line)

  • Hinton   780-865-5544
  • Edson   780-723-8822
  • Evansburg   780-727-4446

Victim Services

  • Hinton   780-740-2227
  • Edson   780-723-8813
  • Evansburg   780-542-7009

Yellowhead Emergency Shelter

  • Toll-free   1-800-661-0937
  • Hinton   780-865-5133

Friendship Centres

  • Hinton   780-865-5189
  • Edson   780-723-5494

 As a province-wide network of professionals working to increase community awareness, AEAAC is represented by communities across Alberta.

If you or someone you know is experiencing elder abuse and would like some information and help, please see the Getting Help section for resources and contact information.

If you would like more general information about the Alberta Elder Abuse Awareness Council please contact the representative in your community.

Cochrane and Area

If you are experiencing abuse or neglect, or if you suspect that an older adult is being harmed or mistreated, there is help available in the Cochrane area.

In case of emergency and immediate danger, please call 9-1-1.

What We're Doing in the Cochrane Area
Cochrane and Area’s response to elder abuse is the result of a community-led, collaborative effort. Community partners representing multiple disciplines and services work together to address the abuse of older adults.

Help Lines

Elder Abuse Resource Line (24 hour) – 403-705-3250
(Connects to Kerby Rotary House – emergency housing)

Family Violence Info Line (24 hour) – 310-1818
(Information, advice and referrals available in over 170 different languages)

Mental Health Help Line (24 hour) – 1-877-303-2642

*RCMP (non-emergency) – 403-851-8000

Rural Distress Line – 1-800-232-7288

Information, Referral and Support

Community-Led Elder Abuse Response – 403-705-3520
Community-Led Elder Abuse Response (CLEAR) is coordinated, community-wide effort to effectively respond to and address abuse against older adults in Cochrane and Area. The focus is to increase awareness of elder abuse and how to respond via education, coordinated community planning and advocacy. Partners of the CLEAR network include: Alberta Health Services, Bethany Cochrane, Primary Care Network, RCMP and Cochrane Victim Services, Seniors on the Bow, The Town of Cochrane – Family and Community Support Services, and Western Rocky View Family and Community Resource Centre.

*Alberta Health Services – Cochrane Addictions and Mental Health – 403-851-6100
Programs and services for people experiencing addiction and mental health issues. Offers short-term mental health counselling that include: assessing, treating and following up with people; providing information; and referring people to other mental wellness services.

*Alberta Health Services - Home Care – 403-943-1600
Provides medical support for people so they can live in their own homes.

*Bethany Cochrane – 403-932-6422
Bethany Cochrane provides services for people with complex health needs who are unable to remain at home or in a supportive living centre.

Calgary Seniors Resource Society – 403-266-6200
Calgary Seniors helps potentially at-risk seniors achieve and maintain their quality of life through social work and outreach, community engagement, education, and volunteer programming, both during crises and in ongoing, long-term support.

*Cochrane Victim Services – 403-851-8055
Victim Services include crisis support workers and “first responders” who provide support during the first few critical hours after a crime or tragic event. They also provide an essential link between the Police and victims and can provide information regarding the status of investigations, court cases and trial dispositions.

*Primary Care Network – Calgary Foothills: 403-284-3726
PCNs are groups of doctors working collaboratively with teams of health care professionals, such as nurses, dietitians and pharmacists, working together to meet primary health care needs in their communities.

*Seniors on the Bow – 403-932-6002
Provides services, recreation and programming for older adults.

*Western Rocky View Family and Community Resource Centre – 403-851-2250
Offers support, information and referrals in the following areas: mental and physical health; family relationships; education and employment; food, transportation and financial needs; and social emotional support.

Legal Guidance and Information

Calgary Legal Guidance – 403-234-9266
Calgary Legal Guidance is a non-profit society providing free legal advice, information and education to Albertans who are not able to afford access to justice. Volunteer lawyers donate their professional time to meet with clients and provide legal advice, information and education.

Legal Aid Society – 403-297-2260
The Legal Aid Society assists Albertans facing legal issues by helping them navigate their journey through the justice system and find lasting resolution to their legal challenges.

Family Law Info Center – 403-297-6981
Provides information about family law applications, child support guidelines, and other areas of family law.

Legal Resource Centre – Cochrane – 403-851-2250

*Responders part of the Community-Led Elder Abuse Response (CLEAR) network for Cochrane and Area.


 As a province-wide network of professionals working to increase community awareness, AEAAC is represented by communities across Alberta.

If you or someone you know is experiencing elder abuse and would like some information and help, please see the Getting Help section for resources and contact information.

If you would like more general information about the Alberta Elder Abuse Awareness Council please contact the representative in your community.

Battle River, Camrose and Wetaskiwin Counties

If you are experiencing abuse or neglect, or if you suspect that an older adult is being harmed or mistreated, there is help available in Battle River, Camrose and Wetaskiwin Counties.

In case of emergency and immediate danger, please call 9-1-1.

What We’re Doing in Battle River, Camrose and Wetaskiwin Counties

Seniors Help Line – 780-454-8888 (24 hour)
Family Violence Information Line – 780-310-1818 (24 hour)
Alberta Seniors and Housing – http://www.seniors-housing.alberta.ca
Family Violence Action Society – 780-672-0141 (M-F 8:30-4:30) 
Camrose and District Support Services – 780-672-0141 (M-F 8:30-4:30) 
Camrose Primary Care Network – 780-608-4927 (M-F 8:30-4:15)
Camrose Women's Shelter – 780-672-1035 – Toll Free 1-877-672-1010 (24 hour)


As a province-wide network of professionals working to increase community awareness, AEAAC is represented by communities across Alberta.

If you or someone you know is experiencing elder abuse and would like some information and help, please see the Getting Help section for resources and contact information.

If you would like more general information about the Alberta Elder Abuse Awareness Council please contact the representative in your community.

Grande Prairie and Area

If you are experiencing abuse or neglect, or if you suspect that an older adult is being harmed or mistreated, there is help available in the Grande Prairie and area.

In case of emergency and immediate danger, please call 9-1-1

What We’re Doing in Grande Prairie area

Seniors Outreach – 780-539-6255
Seniors Outreach offers information and referral services to assist seniors, family members, caregivers, neighbors or anyone involved with seniors dealing with issues of abuse. Seniors Outreach is not a crisis centre but can give information and definitions of abuse.


As a province-wide network of professionals working to increase community awareness, AEAAC is represented by communities across Alberta.

If you or someone you know is experiencing elder abuse and would like some information and help, please see the Getting Help section for resources and contact information.

If you would like more general information about the Alberta Elder Abuse Awareness Council please contact the representative in your community.

The Regional Municipality of Wood Buffalo

If you are experiencing abuse or neglect, or if you suspect that an older adult is being harmed or mistreated, there is help available in the Regional Municipality of Wood Buffalo.

In case of emergency and immediate danger, please call 9-1-1

R.C.M.P. Complaint Line 780-788-4040
Family Violence Crisis Line 780-743-1190
St. Aidan’s Society 780-743-4370 ext. 2

For Help with Elder Abuse call the Waypoints Crisis Line 780-743-1190

Alberta Elder Abuse Awareness Council Member:
Pam Burns, St. Aidan’s Society 780-743-4370 ext. 2 / pamb@staidanssociety.ca

What We’re Doing in the Regional Municipality of Wood Buffalo

St. Aidan’s Society took the lead in a Coordinated Community Response (CCR) for Elder Abuse in the RMWB beginning in September 2015. The CCR for Elder Abuse Committee was formed and has approximately 20 local organizations who have various levels of involvement, and are working together to create a local collaborative response to deal with elder abuse in our region. Having this process will assist our community in the prevention and intervention of elder abuse in this region, with the ultimate goal of safety for seniors. The target date for completion of this model is December 2017.
For more information please contact the CCR Coordinator, Pam Burns at 780-743-4370 ext. 2.
http://staidanssociety.ca/services-for-seniors


As a province-wide network of professionals working to increase community awareness, AEAAC is represented by communities across Alberta.

If you or someone you know is experiencing elder abuse and would like some information and help, please see the Getting Help section for resources and contact information.

If you would like more general information about the Alberta Elder Abuse Awareness Council please contact the representative in your community.

St. Albert and Area

If you are experiencing abuse or neglect, or if you suspect that an older adult is being harmed or mistreated, there is help available in the St. Albert and area.

In case of emergency and immediate danger, please call 9-1-1.

What We’re Doing in the St. Alberta area

St. Albert Seniors Working Group, Elder Abuse Case Conference Committee – 780-460-2195
The St. Albert Seniors' Working Group was formed in April 2008, as a result of a recommendation to reduce duplication and increase inter-agency cooperation in the community. The St. Albert Elder Abuse Case Conference Committee meets monthly. Contact the Elder Abuse Response Coordinator at 780-460-2195 to bring an elder abuse case to the committee meeting.

St. Albert Elder Abuse Response – 780-460-2195
The St. Albert Elder Abuse Response is a coordinated network of organizations helping to reduce elder abuse in the St. Albert area by increasing education and effective response. The The Elder Abuse Response Coordinator can be reached at sandyne@stopabuse.ca or by phone at 780-460-2195.

This is a project funded by AB Solicitor General

Seniors Abuse Help Line – 780-454-8888
Service Description For seniors or those concerned about a senior, provides information, problem-solving help, and referrals, available 24 hours a day/7 days a week.

St. Albert Seniors Association – 780-459-0433 ext. 2 
Seniors' Outreach supports and provides referral services specific to elder abuse as well as general information and assistance on housing & transportation options, seniors financial programs, accessing personal care and respite, and opportunities to socialize.

St. Albert RCMP – 9-1-1 Emergency or Distress Call, Office 780-458-7700
Other Services Report fraud and scams; what to do if you are a victim of fraud, a scam or identity theft. Website: RCMP Scams and Fraud.

St. Albert Victim Services – 780-458-4353
Service Description A police-based organization that provides support, information and referrals for victims and witnesses of crime and tragedy.

Seniors Abuse Help Line – 780-454-8888
For seniors or those concerned about a senior, provides information, problem-solving help and referrals, available 24 hours a day/7 days a week.

Protection for Persons in Care – 1-888-357-9339
Phone line to report abuse or safety concerns for seniors in publicly funded care facilities (hospitals, lodges, nursing homes).


As a province-wide network of professionals working to increase community awareness, AEAAC is represented by communities across Alberta.

If you or someone you know is experiencing elder abuse and would like some information and help, please see the Getting Help section for resources and contact information.

If you would like more general information about the Alberta Elder Abuse Awareness Council please contact the representative in your community.

Red Deer and Area

If you are experiencing abuse or neglect, or if you suspect that an older adult is being harmed or mistreated, there is help available in the Red Deer area.

In case of emergency and immediate danger, please call 9-1-1.

What We’re Doing in the Red Deer Area

Helping Elder Abuse Reduction (H.E.A.R.) – 403-346-6076 or Toll Free 1-877-454-2580
The mission of the H.E.A.R. program is to reduce the number of Elder Abuse incidents in Red Deer by providing a 24-Hour Seniors Abuse Resource telephone information line, answered by trained advocates, who share this concern.

Sylvan Lake: FCSS Senior Services Outreach Coordinator 403-887-1137 ext. 444

Domestic Relationship Violence Initiative Committee – 403-347-2480
Elder Abuse is a part of Domestic Violence and as such we are connected to and coordinated through the Domestic Violence Coordinator and the D.R.V.I.C. (Domestic Relationship Violence Initiative Committee).

Alberta Elder Abuse Awareness Council Contact:
Monica Morrison email: mmorrison@goldencircle.ca Phone: 403-343-6074


As a province-wide network of professionals working to increase community awareness, AEAAC is represented by communities across Alberta.

If you or someone you know is experiencing elder abuse and would like some information and help, please see the Getting Help section for resources and contact information.

If you would like more general information about the Alberta Elder Abuse Awareness Council please contact the representative in your community.

Foothills County

If you are experiencing abuse or neglect, or if you suspect that an older adult is being harmed or mistreated, there is help available in the Foothills Region.

In case of emergency and immediate danger, please call 9-1-1.

Rowan House Society – 403-652-3311 (24/7 Crisis Line) or Toll Free: 1-855-652-3311
24-hr Women’s Emergency Shelter, crisis line and outreach services for women who have experienced abuse.

Okotoks Family Resource Centre – 403-995-2626
Information, assessment and referral of elder abuse cases/concerns.

High River FCSS – 403-652-8620
Information, assessment and referral of elder abuse cases/concerns.

Distress Centre – 403-266-4357 (24/7 crisis line)
24-hour crisis line (trained volunteers with professional back up support), assessment and referral.


As a province-wide network of professionals working to increase community awareness, AEAAC is represented by communities across Alberta.

If you or someone you know is experiencing elder abuse and would like some information and help, please see the Getting Help section for resources and contact information.

If you would like more general information about the Alberta Elder Abuse Awareness Council please contact the representative in your community.

Medicine Hat and Area

If you are experiencing abuse or neglect, or if you suspect that an older adult is being harmed or mistreated, there is help available in the Medicine Hat area.

In case of emergency and immediate danger, please call 9-1-1.

What We're Doing in the Medicine Hat Area
As part of the response to Elder Abuse in our community, community partners have formed the Regional Family Violence Committee. Together we work to bring awareness to, address, and one day hopefully ends family violence across the lifespan.

Senior Services, City of Medicine Hat – 403-529-8368
Senior Services is a division of the Community Development Department of the City of Medicine Hat. Seniors Services is here to help connect you with the community resources that best suit your situation. Our strong network of community partners works together to problem-solve and educate on issues.


As a province-wide network of professionals working to increase community awareness, AEAAC is represented by communities across Alberta.

If you or someone you know is experiencing elder abuse and would like some information and help, please see the Getting Help section for resources and contact information.

If you would like more general information about the Alberta Elder Abuse Awareness Council please contact the representative in your community.

Lethbridge and Area

If you are experiencing abuse or neglect, or if you suspect that an older adult is being harmed or mistreated, there is help available in the Lethbridge area.

In case of emergency and immediate danger, please call 9-1-1.

What We're Doing in the Lethbridge Area

Lethbridge Elder Abuse Response Network – 403-320-2222
Lethbridge Elder Abuse Response Network (LEARN) is a collaboration of human services organizations helping to reduce elder abuse in the Lethbridge area by providing a collaborative community response through a network of professional senior serving organizations.

This is a project funded by Alberta Justice and Solicitor General

The Family Violence and Elder Abuse Prevention and Awareness Committee has a multi-faceted and pro-active approach to increasing awareness of family violence and elder abuse in the community. Membership on the Family Violence and Elder Abuse Prevention and Awareness Committee includes: Lethbridge police service community liaison unit, RCMP- Coaldale, Nord-bridge senior citizen organization, Lethbridge Housing Authority, Office of the Public Guardian and Trustee, Royal Bank-North Side, Lethbridge Family Services – Immigrant services, Alberta health service geriatric assessment and rehabilitation, Alberta health services home care- community paramedic, Alberta health services senior’s mental health outreach, Alzheimer’s society of Alberta, Grey Stoke Home Health, and LEARN.

Community LINKS – 403-328-5465
Community LINKS is a visible, easily accessible information centre where individuals can obtain current and reliable information and referral to services, agencies and organizations in southwest Alberta.

Lethbridge Legal Guidance – 403-380-6338
Lethbridge Legal Guidance is a non-profit society providing free legal advice, information and education to Albertans who are not able to afford access to justice. Volunteer lawyers donate their professional time to meet with clients and provide legal advice, information and education.

Lethbridge Regional Police Service – Victim/Witness Services – 403-330-5023
Victim/Witness Services include Crisis Support Workers and “first responders” who provide support during the first few critical hours after a crime or tragic event. They also provide an essential link between the Police and victims and can provide information regarding the status of investigations, court cases and trial dispositions.

Lethbridge Family Services (LFS) Counselling, Education and Outreach – 403-327-5724
The Lethbridge Family Services Counselling Department offers a full continuum of services, providing individual, couple, family counselling and therapy groups. As part of the continuum of service, LFS offers presentations/workshops and personal growth groups on a variety of topics.

YWCA Harbour House (Lethbridge) – 403-320-1881 or Toll free 1-866-296-0447 (24 hour)
YWCA Harbour House is a 24-bed crisis unit for women and children who are involved in abusive relationships. Abuse may be domestic violence or sexual assault.


As a province-wide network of professionals working to increase community awareness, AEAAC is represented by communities across Alberta.

If you or someone you know is experiencing elder abuse and would like some information and help, please see the Getting Help section for resources and contact information.

If you would like more general information about the Alberta Elder Abuse Awareness Council please contact the representative in your community.

Edmonton and Area

If you are experiencing abuse or neglect, or if you suspect that an older adult is being harmed or mistreated, there is help available in the Edmonton area.

In case of emergency and immediate danger, please call 9-1-1.

What We’re Doing in Edmonton
The process used to develop the Edmonton response to elder abuse was one of building on previous community efforts and key community based recommendations. Since the mid 1980's many stakeholders have been involved in the development of the community response to elder abuse.

Seniors Abuse Help Line – 780-454-8888
A phone line answered 24 hours daily by trained volunteers at the Support Network, who provide confidential & anonymous support, information and referrals on elder abuse matters.

Edmonton Seniors Safe Housing – 780-702-1520
Free, safe housing for up to 60 days. Day staff provide information, support and assistance as needed, including finances, transportation, housing, life skills, etc.

Seniors Protection Partnership – 780-477-2929
Provides intervention, education, support & referral services for older adults who are at risk of or are experiencing elder abuse. Consultation is provided to others working with seniors experiencing abuse.


As a province-wide network of professionals working to increase community awareness, AEAAC is represented by communities across Alberta.

If you or someone you know is experiencing elder abuse and would like some information and help, please see the Getting Help section for resources and contact information.

If you would like more general information about the Alberta Elder Abuse Awareness Council please contact the representative in your community.

Calgary and Area

If you are experiencing abuse or neglect, or if you suspect that an older adult is being harmed or mistreated, there is help available in the Calgary area.

In case of emergency and immediate danger, please call 9-1-1.

What We’re Doing in Calgary area
Calgary’s community response to elder abuse is the result of collaborative efforts by the community. Since 2004, community partners representing multiple disciplines and services have worked together to address the abuse of older adults.

Elder Abuse Response Team (EART) – 403-705-3250
The Elder Abuse Response Team (EART) is a partnership between Kerby Centre, Carya, and Calgary Police Service. EART consists of 2 social workers, 4 police officers, and a crisis call line and referral service. Referral through Elder Abuse Resource Line.

Kerby Rotary Shelter – 403-705-3250 (24-hour crisis line)
Kerby Rotary Shelter is the first purpose-built shelter in North America for abused seniors. The shelter provides crisis intervention, support, advocacy, referral, short-term housing, and the necessities of daily life.

SeniorConnect program – 403-266-4357 (24-hour Help Line)
The SeniorConnect program provides social work emergency response and assessment for older adults who may be at risk, or in crisis in the community. Referral through Distress Centre 24-hour Help Line.

Calgary Women's Emergency Shelter, Counselling Program – 403-234-7233 or Toll Free: 1-866-606-7233 (24-Hour Family Violence Helpline)
The Calgary Women’s Emergency Shelter Older Adult Liaison Counselling Program provides short and long-term counselling to women who are experiencing family violence and abuse.

The Way In – 403-736-4677
Service Coordinators from The Way In teams help seniors connect with services and supports in the community.


As a province-wide network of professionals working to increase community awareness, AEAAC is represented by communities across Alberta.

If you or someone you know is experiencing elder abuse and would like some information and help, please see the Getting Help section for resources and contact information.

If you would like more general information about the Alberta Elder Abuse Awareness Council please contact the representative in your community.

Partners & Supporters

Our belief is that no one organization has a broad enough scope to address the complex issue of Elder abuse in its entirety. A truly effective community response involves many stakeholders working in collaboration.

This is why AEAAC is a network of Albertans, with each group building on its own unique strengths for a common purpose. The network is a partnership of these dedicated groups:

Alberta Police-Based Victim Services Association

Alberta Seniors and Community Supports

Alberta Solicitor General and Public Security, Victims Services and Crime Prevention

Calgary Police Services, Elder Abuse Team, Domestic Conflict Unit

Seniors Protection Partnership

Edmonton Police Service

The City of Calgary, Community and Neighborhood Services

The City of Edmonton, Community Services

The City of Lethbridge, Family and Community Support Services

The City of Medicine Hat, Veiner Centre

The City of Red Deer (Golden Circle Seniors Resource Centre)

The Royal Canadian Mounted Police

Each member, in turn, is connected to a local Network of providers in their respective community.

Alberta Seniors and Housing

Thank you to Alberta Seniors and Housing for their ongoing support as a Funder and Partner

Our Values

Our belief is that no one organization has a broad enough scope to address the complex issue of elder abuse in its entirety. A truly effective community response involves many stakeholders working in collaboration.

Copyright © 2019 Alberta Elder Abuse Awareness Council (A.E.A.A.C)
All Rights Reserved.

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