The Alberta Elder Abuse Awareness Council is a network of Albertans dedicated to increasing awareness and supporting a community response to elder abuse.
  • About AEAAC
  • Calgary and Area

Calgary and Area

If you are experiencing abuse or neglect, or if you suspect that an older adult is being harmed or mistreated, there is help available in the Calgary area.

Emergency Contact 9-1-1

Elder Abuse Resource Line (24 hour crisis line) 403.705-3250

Older Women Living Safely (OWLS) 403.234-7233
(24-Hour Crisis Line )

Alberta Elder Abuse Awareness Network

Elder Abuse Team, Domestic Conflict Unit, Calgary Police Service  403.428-8313 

more information about services in Calgary

What We're Doing in the Calgary Area

In response to Elder Abuse in our community, we have formed the Action Group on Elder Abuse (AGEA). This group is comprised of individuals and agencies concerned about the response to older adults experiencing abuse in Calgary. AGEA does not provide direct service but work together with community members to enhance and coordinate the response to the abuse of older adults in Calgary. Additionally, we work to build a greater capacity within the Calgary community to respond to the abuse of older adults.

The intent of AGEA is not to duplicate similar work underway in existing organizations and groups, but rather to build upon the programs, services and knowledge that are already in place.

AGEA focus areas include:

  • Enhancing existing services
  • Awareness and education
  • Partnership with policymakers / key influencers
  • Research
  • Development of AGEA's organizational capacity

Since its inception in January 2004, AGEA has accomplished the following:

  • Effective engagement of stakeholders in the community
  • Successfully obtained funding for a full-time community development coordinator
  • Organized two elder abuse conferences
  • Developed and implemented a comprehensive education strategy and public awareness campaign on elder abuse
  • Completed an AGEA elder abuse protocol that serves as a model for Calgary-based organizations
  • Developed an AGEA elder abuse resource manual
  • Worked with Calgary community to celebrate first World Elder Abuse Awareness Day, June 15, 2006 (WEAAD)
  • Completed an external evaluation of AGEA's work
  • Mapped resources, identified gaps in services (an ongoing activity)
  • Collected research and best practices literature (an ongoing activity)
  • Submitted a brief to the Alberta roundtable on Family Violence and Bullying

Currently, AGEA has representation from the following organizations:

  • Alberta Health Services
  • Calgary Catholic Immigration Society
  • Calgary Chinese Elderly Citizens' Association
  • Calgary Family Services
  • Calgary Police Service
  • Calgary Seniors' Resource Society
  • Calgary Women's Emergency Shelter – OWLS program
  • Canadian Institute for Law and the Family
  • City of Calgary – Seniors Services Division
  • HomeFront
  • Kerby Rotary Shelter

AGEA welcomes the participation of interested individuals and organizations in its steering committee and task team activities. If you would like more information about AGEA or would like to know how to get involved, please contact Raynell McDonough, Seniors Services, City of Calgary at: This email address is being protected from spambots. You need JavaScript enabled to view it.


To report elder abuse in Calgary, please call the Elder Abuse Response Team at 403-705-3250.

Services in this Community

Useful Resources

pdfAwareness Cafes Resource Manual
pdfCalgary 2010 - Older Adult Resource Inventory